Hospital call center software is a type of software that is used to manage and automate the operations of a hospital call center. This type of software is designed to help hospitals improve the efficiency and effectiveness of their call centers, by providing tools for managing and routing calls, tracking performance metrics, and providing support for call center agents. Some common features of hospital call center software include automatic call routing, call recording, and integration with hospital databases and other systems. This type of software is often used in conjunction with other hospital management systems, such as electronic medical record (EMR) systems, to provide a comprehensive solution for managing the operations of a hospital.